(Bilingual) Inside Sales Representative for law firm

*BILINGUAL* INSIDE SALES - MID LEVEL

INSIDE SALES REPRESENTATIVE - INTAKE SPECIALIST / LEAD QUALIFIER & SCHEDULER
FOR CRIMMIGRATION (CRIMINAL DEFENSE + IMMIGRATION) LAW FIRM

REMOTE OPTIONS AVAILABLE

At STERN Law, our people are our most valuable asset.

Looking for an exciting new job opportunity? Come help us defend the American Dream! Our clients are not U.S citizens who face a pending criminal matter, deportation, or wish to pursue a family-based immigration status opportunity. We fight proudly to secure their permanent place here in the United States.  

As an Inside Sales Representative, you will be communicating with and serving each Potential New Client (PNC) who requests our legal services and providing this service at its highest level.  In this role, you will help our clients to be free and remain with their families. In addition, we will provide you with the opportunity for professional growth, success, and satisfaction working for our amazing team!

This is NOT a paralegal or legal assistant role, but rather a sales -based position

Benefits:

• 1/2 Day Fridays! (pilot program)
• Salary of $46,000 to $57,000 / year on target earnings, including additional bonus opportunities
• Paid Time Off
• Paid holidays
• Almost 100% employer paid healthcare + dental and vision insurance
• 401K match and Profit Sharing opportunity
• Training Provided
• Direct face-to-face work with some of the best clients in the U.S.A (really, they are awesome!)
• Appreciation for work-life balance and team culture
• Being a big fish in a small pond
• Being on the cutting edge of shaping legal industry and quality of client representation

Responsibilities for INSIDE SALES REPRESENTATIVE:

• Develop relationships with potential new client (PNC) leads
• Follow up promptly with PNCs by phone, email, web inquiry, etc
• Book / coordinate all events (large & small) with PNCs
• Collect payment of consultation fee
• Explain and coordinate necessary documents for PNCs to provide

Requirements for INSIDE SALES REPRESENTATIVE:

• 100% Bilingual in Spanish with written and oral fluency (Spanish spoken and written every day)
• 1 year of Sales or Customer Service experience (preferred)
• Previous experience and intermediate - advanced skills using Mac computers and with blogs, online calendars, Word, Excel, and Outlook mail
• Professional written communication skills with correct grammar at all times
• Fluent and friendly oral communication skills – a warm smile is always appreciated
• Comfortable explaining deal structures, procedures and monetary cost and value
• Be assertive and confident when meeting with PNC’s
• Self-motivated and work independently to meet or exceed team goals
• United States Work Authorization
• Excellent references

Bonus experiences you might have:

• Experience with CRM, CMS programs, online billing, and WordPress
• Knowledge of multi-line phone systems and multi-user calendars

We are less concerned with how many years of experience you have, than we are with how many experiences you have gained and mastered during those years.

Job Type: Full-time or Part-time

Salary: $46,000.00 to $57,000.00/year

Schedule:

• Full-time (preferred): Exempt position of 40 hours per week. Occasional nights/weekends as required.
• Part-time (if needed): 20 + hours per week, with intention for full-time when availability allows.
• Remote work options may be possible 

Supplemental Pay for INSIDE SALES REPRESENTATIVE:

• Bonus pay